The hotel

The official check-in time is at 2 pm. However, if your room is ready before 2 pm, you will be able to collect your keys in advance.

We invite you to leave your room before 11 am on the day of your departure. However, you may still use the hotel facilities even after checking-out. Towels will be provided and your luggage will be stored in the luggage room.

If hotel’s availability allows, you may ask for a late check-out (with an extra fee).

Hotel facilities, including swimming pools, are strictly reserved to hotel’s residents. If you wish to discover the hotel without staying overnight, you may take advantage of the « Formule Kah Zen» available from Monday to Friday, according to availability. There is no day-pass for children

It is possible to arrange a baby sitting service upon request by e-mail, at least 24h in advance, with our concierge service : conciergerie@palm.re This request is subject to the availability of the various babysitters we work with.

The hotel offers three Deluxe rooms, one Suite and one Pool Lodge, catering to people with reduced mobility. An ergonomic toilet lift and a suitable shower chair can be made available in the room upon request.

Most of the hotel’s public areas are wheelchair accessible, including the spa. A pool lift provides access to the heated swimming pool

The hotel also holds the “Surdité – LSF” quality label attesting the ability of certain members of our staff to welcome our hosts using French sign language. Magnetic loops are also available at reception and in restaurants.

Yes ! Palm Hotel & Spa offers several paid charging stations.