The hotel
+262 (0)262 56 30 30
Overlooking the pristine waters of the Indian ocean, PALM Hotel & Spa invites you for an ultimate relaxing getaway surrounded by nature. In an intimate atmosphere amid lush greeneries, enjoy a moment of peace and relaxation at the Kah Beach area, at Akea Spa or simply by taking advantage of your private whirlpool in Suites and Lodges or your very own private pool in Pool Lodges. Beyond a 5-star hotel, the Palm is also a story of encounters. A luxury hotel driven by a passionate team, caring heartfully for the preservation of the environment.
Location
Close to the bustling Saint-Pierre city, with an easy access to the natural wonders listed as UNESCO World Heritage sites, PALM Hotel & Spa is the ideal point of departure to explore Reunion Island main touristic attractions. From the rugged coastlines of the Wild South to the lunar landscape of La Piton de La Fournaise, stopping by the magnificent Langevin Waterfall; set off on an unforgettable adventure and marvel at the diversity of the landscapes.
The hotel is located 1h30 away from Roland Garros airport (Saint-Denis) and 25 min away from Pierrefonds airport (Saint-Pierre).
At a glimpse…
- A breathtaking location, overlooking Grande Anse beach
- A luxury hotel with attentive and personalized service 70 rooms, suites, lodges and Pool lodges spread over 4 hectares of lush gardens
- Two swimming pools, one of which is heated, facing Grande Anse Bay
- Kah Beach : a relaxation area with whirlpool, steam room, canopy beds and sunbeds
- Akea Spa & Beauty: steam room, whirlpool, individual and couple rooms for your wellness treatments
- The only hotel on the island with its own brand dedicated to cosmetics and well-being treatments: AKEA Spa & Beauty
- Three different dining options
- Playroom for children
- Fitness room with high-end Technogym equipment
- Whales watching from June to October
- Heliport for your helicopter tour around the island
- First hotel among the french oversea territories and in the Indian ocean to be certified with the European Ecolabel since 2014
SERVICES
* with extra charge
- 24/7 Reception
- Concierge service
- Free WiFi access
- Valet Luggage storage
- Baby sitting*
- Courtesy room
- Charging station for electric vehicles*
- Spa*
- Shops*
- Private parking
- French Sign Language
- Access for persons with reduced mobility
The KAH Beach
Suspended between sea and sky, the Kah Beach area invites you for an unparalleled moment of relaxation. Comfortably lying down on your sunbed or seated in the heated whirlpool, let your spirit wander freely, embracing the scenic view over Grande Anse bay.
Shop
Discover the hotel boutique during your stay. Tableware, natural suspension, macrame decoration, artcraft, local products, … leave with a souvenir of your experience or gift your loved ones with a unique souvenir.
The fitness room
To keep fit during your stay, take advantage of our fitness room equipped with high-end Technogym machines.
A selection of equipment designed to provide the best training sensations, while combining professional quality biomechanics, durability and safety.
Coaching sessions, personalized training sessions, immersive racing experiences are all options available on these latest generation machines..
Eco-friendly
Environmental protection is part of PALM Hotel & Spa DNA. Built from the beginning to fit in the preserved and authentic environment of the Wild South, the Palm is the first hotel of the Indian Ocean certified with the European Ecolabel. (Eco-friendly)
Practical information
Languages spoken at the hotel
French, english, deutsch, chinese
Welcome in french sign language.
Accepted payment methods
Visa, Mastercard, Amex (on-site), cash, ANCV holiday checks (paper and digital), bank checks, restaurant tickets, Kadeos Edenred tickets, Chekpays, Apple Pay, Pass Loisirs, Union-Pay
Pets
Only service animals are welcomed.
Frequently Asked Questions
What is the official check-in time ?
The official check-in time is at 2 pm. However, if your room is ready before 2 pm, you will be able to collect your keys in advance.
At what time do I need to leave my room on the departure day ?
We invite you to leave your room before 11 am on the day of your departure. However, you may still use the hotel facilities even after checking-out. Towels will be provided and your luggage will be stored in the luggage room.
If hotel’s availability allows, you may ask for a late check-out (with an extra fee).
Is it possible to use the hotel's pools when not staying overnight? Do you offer a day-pass ?
Hotel facilities, including swimming pools, are strictly reserved to hotel’s residents. If you wish to discover the hotel without staying overnight, you may take advantage of the « Formule Kah Zen» available from Monday to Friday, according to availability. There is no day-pass for children
Is there any babysitting service available ?
It is possible to arrange a baby sitting service upon request by e-mail, at least 24h in advance, with our concierge service : conciergerie@palm.re This request is subject to the availability of the various babysitters we work with.
Does the hotel cater to people with reduced mobility or hearing impaired people?
The hotel offers three Deluxe rooms, one Suite and one Pool Lodge, catering to people with reduced mobility. An ergonomic toilet lift and a suitable shower chair can be made available in the room upon request.
Most of the hotel’s public areas are wheelchair accessible, including the spa. A pool lift provides access to the heated swimming pool
The hotel also holds the “Surdité – LSF” quality label attesting the ability of certain members of our staff to welcome our hosts using French sign language. Magnetic loops are also available at reception and in restaurants.
Can I charge my electric car at the hotel ?
Yes ! Palm Hotel & Spa offers several paid charging stations.
